MAZDA RECALL INFORMATION CENTER
Mazda is committed to your safety. This site was created to make it easy for you to get accurate and timely information in the event that your vehicle has a recall. If your vehicle is affected by a recall, please schedule an appointment to have your vehicle repaired by an authorized Mazda dealer as soon as possible.
CHECK RECALLS BY VEHICLE IDENTIFICATION NUMBER
Enter your Vehicle Identification Number to get VIN-specific recall info:
 I WISH TO RECEIVE RECALL NOTICES FOR THIS VIN
Receive important recall notifications about this vehicle via email:
TAKATA AIR BAG INFLATOR
RECALL INFORMATION
In certain vehicles with continued exposure to high levels of humidity over long periods, the driver and/or front passenger air bag inflator supplied by Takata could produce excessive internal pressure in the event of a crash where the front air bag is designed to deploy.
The excessive internal pressure may cause the inflator housing to rupture with metal fragments, which may increase the risk of injury to the vehicle occupants.
Should you determine that your vehicle is affected by this recall, Mazda encourages you to take immediate action to have your vehicle repaired — at no cost to you.
Takata passenger frontal air bag inflator recalls have been expanded for Mazda to include additional models and model years. Parts for newly added vehicles in the expanded recalls are not yet available. Owners of the affected vehicles will be notified by first-class mail during July 2016.
Under this expansion, Mazda vehicles now involved in the passenger air bag inflator recall are:
MODELMODEL YEAR(S)
Mazda62003 — 2011
Mazdaspeed62006 — 2007
MPV2004 — 2006
RX-82004 — 2011
CX-72007 — 2011
CX-92007 — 2011
Note: None of the 2016 model year Mazda vehicles contain Takata driver or passenger frontal air bag inflators.
Frequently Asked Questions
About The Recall
What is the issue?
As a result of Takata’s frontal air bag inflator recall expansion, Mazda is expanding the affected vehicles involved in the passenger frontal air bag inflator recall. In these vehicles, the propellant in the passenger frontal air bag inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
Has Mazda had any accidents, injuries, or deaths reported as a result of this condition?
There have been no reports of abnormal passenger air bag deployments on the vehicles subject to this recall.
I was in an accident and my air bag didn’t deploy; is this related to the recall?
No. The criterion for the air bag deployment does not change. The air bags are designed to deploy in only certain types of collisions as explained in the Owner’s Manual.
My air bag light is on; is this related to the recall?
No, the air bag indicator light does not alert you of this condition. If your air bag indicator light comes on, please bring your vehicle to an authorized Mazda Dealer for diagnosis.
I am afraid to drive my vehicle.
Based on independent investigations and NHTSA’s independent expert, NHTSA has concluded that the non-desiccated frontal Takata airbag inflators do not pose an unreasonable risk to safety until they reach a certain level of propellant degradation. NHTSA and Takata are prioritizing the expanded inflator recalls based on when involved inflators are more likely to pose an unreasonable risk to safety, considering time, temperature, and environmental moisture, which depends on a vehicle’s location (see map below).
Vehicle Repair
What part of the air bag is being replaced?
Only the air bag inflator is under recall, and the replacement part addresses the original safety concerns from the recall.
How do I get my vehicle repaired? How much will the repair cost?
A Mazda Dealer will replace the affected air bag inflator and remedy the issue free of charge. Please schedule an appointment with your nearest authorized Mazda Dealer for parts reservation and repair.
My air bag has been repaired in the past; will I need to get it repaired again? Will Mazda reimburse me for this?
If you had an interim driver air bag inflator installed under any Takata safety recall, you will need to bring your vehicle to an authorized Mazda Dealer for the permanent repair, which will be done free of charge. The Takata recall is for abnormal air bag inflator deployment; therefore, reimbursement for air bag module replacement prior to the recall is not offered.
How do I schedule a repair appointment? How long will the repair take?
We understand your time is valuable. Scheduling an appointment ahead of time with an authorized Mazda Dealer will allow an opportunity to reserve the necessary replacement part for your vehicle and help minimize your wait time and inconvenience. A new air bag inflator will take approximately one hour to install.
Are parts currently available?
Mazda is continuously working with the supplier to ensure that sufficient replacement parts are available for affected vehicles. Please use the VIN search function above to check your recall status:
  • A “Recall Incomplete” status means a replacement part is available for your vehicle. Please schedule an appointment with an authorized Mazda Dealer for parts reservation and repair.
  • A “Recall Incomplete Remedy Not Yet Available” status means a replacement part is not yet available for your vehicle, please continue to check back as well as look for further communications from Mazda concerning parts availability.
  • A “Repair Completed” status means your recall has been completed. However, please continue to utilize the VIN search function above to keep current on recalls for your vehicle.
How will the dealer repair the vehicle?
Dealers will install a new passenger frontal air bag inflator containing a desiccant material that helps limit moisture absorption by the inflator’s propellant material.
I already had my passenger air bag inflator replaced. Will I get another recall notice?
The new inflator in your air bag will not experience propellant degradation for at least six years (see propellant degradation time by Zone below). Before that time, you will receive another notice by first class mail from Mazda to bring in your vehicle for the permanent remedy inflator.
I was in an accident and my air bag didn’t deploy. Could this be related?
No. The criterion for air bag deployment does not change. As explained in the Owner’s Manual, the air bags are designed to deploy in only certain types of collisions.
Does this apply to all the air bags in my vehicle?
This recall applies only to the passenger frontal air bag on the affected vehicles.
I already paid for air bag replacement on my vehicle. Will Mazda reimburse me for this?
Since this concern is only present in the event of an air bag deployment, reimbursement for air bag replacement repairs will not be offered.
Customer Notification
What actions has Mazda taken to communicate to affected customers?
Your safety is very important to us and it is our mission to actively communicate all information related to the recall to our customers. If your vehicle is involved in any safety recall, a letter detailing the recall will be sent to you from Mazda by USPS First Class Mail.
When will Mazda begin the owner notification?
Owner notification for phase 1 will begin in July 2016. Replacement parts will be available according to the following schedule.
1) 2011 MY and older vehicles in Zone A

2) 2008 MY and older vehicles in Zone B

3) 2004 MY and older vehicles in Zone C

IMPORTANT NOTE: Certain vehicles in Zones B and C are not included in Zone A in this first phase of the expansion, based on NHTSA’s schedule requirements. They will eventually be included in later phases as follows:

The map below indicates the states in each Zone.


Zone A - States with high temperature cycling and humidity (includes Puerto Rico, Guam, and Saipan). Time in service until significant propellant degradation may occur is projected at between 6-9 years.

Zone B - States that have moderate temperature cycling and humidity. Time in service until significant propellant degradation may occur is projected at between 10-15 years.

Zone C - States with lower temperature cycling and humidity. Time in service until significant propellant degradation may occur is projected at between 15-20 years.

NHTSA has structured this expansion with 5 phases and 3 geographic zones, based on temperature and absolute humidity factors in each Zone, and analysis of expected rate of inflator degradation. Time, temperature, and humidity have been found by NHTSA and independent investigations to contribute to significant propellant degradation, which can lead to high risk of inflator rupture.
How can I get more information regarding the recall?
If you have any questions regarding this recall, our Customer Experience Center Representatives are here to help Monday-Friday, 5:00 a.m. to 6:00 p.m., Pacific Time; Saturday 7:00 a.m. to 3:00 p.m., Pacific Time.
Start chat now
If chat is currently unavailable, you may also contact us by e-mail or call (800) 222-5500, option #6.

More information regarding the recall can be obtained from the National Highway Traffic Safety Administration (NHTSA) by visiting http://www.safercar.gov. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify NHTSA at 1200 New Jersey Ave., SE., Washington, DC 20590; or, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153).
Electrical Terminal Base of Ignition Switch Can Overheat
On certain ignition switches of subject vehicles, an excessive amount of grease might be applied on the contact points inside the switch. The grease may carbonize due to heat from arc discharge generated during switch operation. The carbonized grease may accumulate between the contact points (moving contact and fixed contact), reducing the electrical insulation performance inside the switch. If the vehicle continues to be used with such condition, the contact points may become conductive, which may allow the switch to generate heat, resulting in smoke, and increasing the risk of a fire.
Dealers will replace the ignition switch with a modified one. Owners were notified of the recall in December 2015 and notified of parts availability in March 2016.
Vehicles Affected:
MODELMODEL YEAR(S)
MPV1989 — 1998
3231990 — 1995
Protegé1990 — 1998
MX-31992 — 1993
9291993 — 1995
MX-61993 — 1997
6261993 — 1998
Frequently Asked Questions
What is the issue?
Due to an excessive amount of grease at the contact points inside the ignition switch, the grease may carbonize and accumulate between the contact points, reducing the electrical insulation performance inside the switch. As a result, continuous use may lead the contact points to become conductive which can overheat the switch, resulting in smoke, and in the worst case, a fire.
How many vehicles are affected?
Approximately 1.3 million vehicles are affected in the United States.
How do I know if my vehicle is involved in this recall?
Enter your VIN in the search box above, to view recalls and campaigns that apply to your vehicle.
Have any accidents or injuries been reported as a result of this condition?
No. There have been no reports of accidents or injuries related to this issue. There have been a few reported cases of fires related to this issue.
What should I do? I’m afraid to drive my vehicle.
Please bring your vehicle to an authorized Mazda dealer for the recall repair.
How will the dealer repair the vehicle?
The dealer will replace the ignition switch at no cost.
2014 - 2016 CX-5 RECALL INFORMATION
Mazda Motor Corporation has decided that certain 2014 - 2016 CX-5 vehicles, produced from June 27, 2013 through February 2, 2016, fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 301, Fuel System Integrity.
During a crash, the fuel filler pipe may rupture and leak fuel. If gasoline leaks during a crash there is a risk of fire.
Should you determine that your vehicle is affected by this recall, Mazda encourages you to take immediate action to have your vehicle repaired — at no cost to you.
Frequently Asked Questions
What is the issue?
On certain 2014 - 2016 (including 2016.5 model year) CX-5 vehicles, the fuel filler pipe could rupture during a rear collision, and could potentially cause fuel leakage.
How many vehicles are affected?
Approximately 265,909 US vehicles are involved.
Have any accidents or injuries been reported as a result of this condition?
No, this campaign is being conducted due to results from a recent crash test.
When will owners be notified?
Owners of subject vehicles were notified by first class US mail February 25, 2016.
What is the repair?
To prevent stress on the pipe in a rear collision, a bolt securing the fuel filler pipe bracket will be removed, and a protective tape and undercoating spray applied over the hole in the vehicle body.
2014-2016 MAZDA6 DOOR SASH CONCERN
On certain 2014-2016 Mazda6 vehicles produced from October 25, 2012 through January 30, 2015, the front and rear doors may have a gap between the door sash molding and the resin protector. The protector may separate or break, causing the metal part of the door sash to be exposed. If the driver or passenger contacts this metal part when entering or exiting the vehicle, injury may occur.
Your Mazda dealer will reinforce all the door sash moldings to prevent this condition, at no cost to you.
Frequently Asked Questions
What is the difference between a Recall and Special Service Program (SSP)?
There are two forms of motor vehicle recalls: (1) emissions recalls, and (2) safety recalls. Automobile manufacturers and/or the U.S. Environmental Protection Agency (EPA) can initiate an emissions recall when a substantial number of a category of vehicles fails to meet the federal emissions standard. A safety recall involving a motor vehicle or an item of motor vehicle equipment can either be independently conducted by a manufacturer or ordered by the National Highway Traffic Safety Administration (NHTSA) in order to repair a safety-related defect or noncompliance with a federal motor vehicle safety standard. Mazda works continuously with both government agencies on recalls for Mazda vehicles. Sometimes Mazda USA will issue recalls as Special Service Programs (SSPs) that are mandated repairs.

Warranty Extension Special Service Programs (SSPs) are voluntary campaigns to improve customer satisfaction. Customers are contacted by mail, and customer participation is voluntary. Special Service Programs that have a Warranty Extension attached are not mandated recalls.
Brown's Chantilly Mazda
4155 Auto Park Circle
Chantilly, VA 20151
Schedule an Appointment
Schedule Service
Convenient Service Hours
Mon - Fri : 7:30 AM - 6:00 PM
Sat : 8:00 AM - 5:00 PM